Buying from STM in New Zealand.

Yes. We no longer have a warehouse or crews in New Zealand, but we supply New Zealand customers directly from our Sydney head office. Items we ship regularly:

• Wall-fixed, floor-fixed and mirror-wall barre brackets and stanchions
• Portable Beau Barre frames
• Mylar glassless mirrors: wall-hung, rollaway and demonstration, plus covers and repair tape
• Dance floor vinyl by the roll and as offcuts
• DIY sprung floor components
• Floor cleaners, grip treatment, mirror cleaner, disinfectants and tapes

Theatrical drapes, stage boards, paints and acoustic products can be quoted on request.

• Installation. We are supply only in NZ.
• Glass mirrors, including glass rollaways. We supply Mylar glassless mirrors instead and will brief a local glazier of your choice on best practice for glass.
• Long hardwood timber barres. Freight is uneconomic for long lengths. We ship the brackets and stanchions, tell you the barre size they take, and suggest a local timber merchant. STM aluminium barres can be supplied in lengths up to 3 m with a joining system.

No. Concrete has no resilience or shock absorption, so we will not supply dance vinyl to be laid directly on a slab. A sprung floor, batten floor or other suitable underfloor system should be in place first. Our DIY sprung floor kit is designed for exactly this, and it suits New Zealand because the heavy sheet materials are bought locally.

STM barres are built to Australian Barrier Standard AS/NZS 1170.2 and carry STM’s standard limited warranty, complete with fixings and fittings. The STM sprung floor has been tested for shock absorption and force reduction to EN 14808 and for fire hazard properties to AS ISO 9239.1-2003. Ask for the documentation if your certifier requires it.

Small items such as brackets, cleaners, tapes and offcuts go by courier or air freight. Long or heavy items such as vinyl rolls, stanchions and mirror frames are usually cheaper by seafreight, which is slower. We quote the option that suits the order and your timeframe. The quote form asks whether you would like a seafreight quote so we can price it from the start.

Pallets of vinyl, stanchions and mirror frames are unloaded by forklift. If there is no forklift at the delivery address, we quote a tail-lift truck or break the order into packages that can be unloaded by hand. Knowing this up front avoids failed deliveries and redelivery fees. If you are not sure, say so and we will ask the right questions.

It depends on stock, the freight method and customs clearance. Courier and air freight are faster; seafreight is slower but cheaper for bulky orders. We confirm an expected timeframe with each quote, so tell us your target date if it matters.

Yes, but it changes the freight method and price, so tell us on the form. Rural delivery addresses, sites with stairs only, and sites without a loading dock or parking for a truck all need to be quoted correctly.

Check the consignment for damage before signing. Store rolls upright or on a core, never flat under weight, or they crease permanently. Let the vinyl acclimatise in the room before laying it.

Quotes and prices are in Australian dollars unless stated otherwise. Guide prices on this site exclude freight. New Zealand import GST, duty or customs charges, where they apply, are separate from the STM quote. Ask us how they are handled for your order before you confirm.

Stock items are paid in full before release. Special orders and indent items require a 60% deposit before production or ordering, with the balance due on completion and before delivery. Quotations without variations are valid for 30 days. Full terms are in our terms and conditions.

No. They are guide prices in AUD to help you plan, drawn from STM’s current Australian pricing. Your written quote confirms product, quantity, freight and the final figure.

Yes. Products ship with installation and care guidance, the STM Toolbox holds installation guides and brochures, and the Sydney team answers installation questions by phone and email during office hours. New Zealand is two to three hours ahead of Sydney, so mornings in NZ overlap with our working day.

Yes. The DIY sprung floor, barre brackets, stanchions and Mylar mirrors are all designed to be installed by a competent tradesperson or a capable owner following our guides. For plasterboard walls, we provide wall reinforcement guidance so the fixings are sound.

Note any damage on the delivery docket, photograph it, and contact us the same day. Returns, exchanges and warranty claims are handled under our terms and conditions.